The Department for Work and Pensions (DWP) is facing questions after its chief medical adviser was replaced, prompting concerns from some staff and disability campaigners about the future of safeguarding for benefit claimants.
According to Disability News Service (DNS), Dr Gail Allsopp is stepping down after it became clear that her three-year contract would not be renewed. The DWP has not commented on individual staffing matters, but the department says it remains committed to improving claimant safeguarding.
The development has drawn attention because Dr Allsopp led several safeguarding initiatives during her time in the role following years of scrutiny over the DWP’s handling of vulnerable benefit claimants.
Dr Gail Allsopp became the DWP’s chief medical adviser in autumn 2023.
Her appointment came after longstanding concerns about the department’s treatment of disabled people claiming benefits, including several high-profile cases in which the deaths of claimants were linked to problems with benefit processes.
During her time as chief medical adviser, Dr Allsopp worked with disabled people, charities, and advocacy groups to strengthen safeguarding measures across the department.
Why the Change Is Being Questioned
According to DNS, some DWP staff have expressed concern that replacing Dr Allsopp could affect the progress made on safeguarding.
One staff member reportedly told the publication there were fears that safeguarding measures could be weakened, although there is no official confirmation that any existing policies will change.
The concerns reflect uncertainty over how future safeguarding work will be managed under new leadership.
Safeguarding Measures Introduced
Government publications show that several safeguarding improvements were introduced during Dr Allsopp’s tenure.
These included:
- Reviewing clinical governance across the department.
- Aligning medical governance with NHS best practice.
- Appointing a dedicated safeguarding lead.
- Establishing a cross-government safeguarding group.
- Holding quarterly safeguarding meetings across departments.
- Introducing mandatory Level 3 safeguarding training for more than 5,000 clinicians.
- Developing new safeguarding training for staff working with benefit claimants.
- Strengthening procedures for referring vulnerable claimants to GPs or emergency NHS services when necessary.
According to the DWP, referrals to healthcare services now take place in around 4% of benefit assessments where health-related concerns are identified.
Previous Concerns
The DWP has faced criticism over claimant safety for several years.
A number of high-profile cases involving disabled benefit claimants led to increased scrutiny of the department’s assessment processes and safeguarding procedures.
Reports have also highlighted previous internal reviews and wider discussions about improving support for vulnerable claimants during the benefits process.
These issues formed part of the background to the department’s safeguarding reforms introduced in recent years.
New Chief Medical Adviser
According to DNS, Professor David Strain has been appointed to succeed Dr Allsopp.
Professor Strain is an associate professor of cardiometabolic health at the University of Exeter Medical School. His work focuses largely on healthcare for older adults, particularly people living with diabetes.
He also serves as chair of the British Medical Association’s Board of Science and is a medical adviser to the charity Action for ME.
The DWP has not provided further details about his priorities in the new role.
DWP Response
In response to questions about the leadership change, a DWP spokesperson said the department does not comment on individual staffing matters.
The spokesperson added that the department has introduced significant and lasting improvements to its safeguarding processes, including:
| Safeguarding Initiative | Status |
|---|---|
| Safeguarding strategy team | Introduced |
| Higher-level safeguarding training | Implemented |
| Clinical governance improvements | Ongoing |
| Cross-government safeguarding work | Established |
The department says these measures demonstrate its ongoing commitment to protecting vulnerable claimants.
What This Means
At present, there has been no announcement of changes to existing safeguarding policies or benefit assessment rules.
The leadership transition has prompted discussion among staff and disability advocates about how safeguarding work will continue under new management, but no policy changes have been confirmed.
The DWP maintains that recent safeguarding reforms remain in place and continue to support vulnerable benefit claimants.
As the department moves forward with new medical leadership, attention is likely to remain focused on how existing safeguarding measures are maintained and whether any further reforms are introduced. For now, the DWP says its current safeguarding framework remains in place, while campaigners and stakeholders continue to monitor developments.
FAQs
Who has left the DWP chief medical adviser role?
Dr Gail Allsopp is stepping down.
Who will replace Dr Gail Allsopp?
Professor David Strain has been appointed.
Has the DWP changed safeguarding rules?
No policy changes have been announced.
Why are concerns being raised?
Some staff fear safeguarding progress could slow.
What has the DWP said?
It says safeguarding improvements remain in place.















